Posts Categorized: LeadersBridge

Leading Better

DSN9158-2-LRecently I read the inscription on Andrew Carnegie’s tombstone, “Here lies a man who knew how to enlist in his service better men than himself.”

Great leaders are not threatened by the talents of others. They now that to recruit the best is better than being recruited by the best.

Great leaders recognize the talent in others and serve it to the best of their ability that the talent may develop and flourish. They will never stand in the way of talent and abilities but, when given the opportunity, will do everything within their power to cultivate and grow it.

Great leaders are assured in themselves enough to recognize and appreciate the abilities of others. They are not threatened nor jealous, but rather appreciative and encouraging. By doing so they lead.

Copyright 2015 LeadersBridge

Tangentable Leadership

DSN9158-2-LAn interesting comparison of situations. I tried to make two appointments this week and the results were very different. One was a business contact I wanted to meet with. I feel I have some very good ideas for them and could be a major benefit to their organization. The other was my oldest grand-daughter.

The first; every time we set an appointment, it would have to be changed. Something would come up and we would have to reschedule. The dealings made me feel like I was an imposition and not very important. Perhaps you can identify with the feeling when someone says, “I know we have this scheduled but something important has come up I have to deal with. Can we reschedule?”

On Saturday I was out running errands which had gone very quickly. I had some free time and called to see if my ten-year-old grandchild had some free time to grab some lunch and see what else we could do. She was excited at this last minute date and we spent the afternoon together. We had lunch out and went back to my house and played games; Rummikub, Sorry, and, when other family members arrived, Uno.

It was a pleasant, unplanned afternoon. I wanted to make her feel loved and valuable. I wanted her to feel treasured. But that’s exactly what she did for me.

Leadership often times becomes self-important. We’re busy and don’t have time for extraneous matters. We have to make decision and prioritize. We do it with little thought other than what is expedient for our cause. And doing so we often err for not taking time and consideration for the intangibles that bring the more lasting results. We take for granted we have made the best decision, simply because we made it; and we make right decisions.

The best decisions are made with an illumination of consideration beyond the office doors. We need to think through the tangents. We need to see what is important, not just urgent. We need to take time to consider.

I’m sure I learned more, and profited more from the time spent at a last minute appointment with my grand-daughter than with someone who seemingly sees our appointment as an inconvenience. My client’s lost something that could have been very profitable for them, but they’ll never know. My grand-daughter got cookies. I learned an important lesson.

Copyright 2015 LeadersBridge

Inside Out

DSN9164-2-MI was talking with a young man and he was telling me all the things he could do as far as computers and computer technology was concerned. As a person who is electronically impaired I was quite impressed with his virtuosity. He talked of things I am barely even able to understand.

After leaving the conversation I thought about what he could do, but I also thought about what he knew. His knowledge of computers is so vast it enables him to use that knowledge in practical applications.

Often times we appreciate people for what they can do. We place a value on them because of the doing of things according to their talent. But the doing of the thing is just a small part of the person’s value. Great leaders understand that it isn’t just the doing, but it’s the knowing that is valuable.

Knowledge always brings with it the potential of greater discoveries and the doing of it.

Great leaders acknowledge the importance of the contribution, but they also know the value of an individual is the knowledge they have. For the knowledge is greater than the activity. The more the knowledge is appreciated the more likely it will turn into significant action.

Great leaders cultivate what’s inside.

Copyright 2015 LeadersBridge

Two-Part Song

DSN9158-2-LIt was adorable… My son would sing out, “I would like to buy a tiger,” and my almost three year old grand-daughter would sing back from wherever she happened to be, “If I knew that he was tame.”

My son would echo, “I would like to buy a tiger.” And the little voice, in rhythm, would respond, “And call him by his tiger name.”

It didn’t matter what they were doing, or where the other one was, all he had to do was sing out and she would answer. She might be across a table, sitting on the sofas with him, or in another room, but it was as if everything else stopped for them to have this merriment in song. Adorable and touching.

People under the leadership of another usually know them pretty well. They watch them operate, they are under their influence; they reap the tasks of the decisions. The leaders is visible and all eyes are upon them. This carries tremendous importance for several reason.

But there is something else that should be obvious, but is too often oblivious.

The leader leads and followers follow. Oh, if it were that simple. But the simple truth is the leader needs to know as they are known. The great leader will know who is following, and get to know them. The leader needs not to know as much how motivation works; but they need to know their people well enough to know what motivates them.

Great leadership is a two part-song

Copyright 2015 LeadersBridge

Leadership Service

DSN9158-2-LI walked into a store and I was greeted with, “Hi, can I help you?

Yes, I’m doing some wiring for an aunt, replacing exhaust fan in her bathroom, and I need to talk with your electrical expert.”

“Oh, I don’t think we have anyone, let me check.” And with that they invited me to follow them and we found a person who might be able to help. But they couldn’t. But that person said we should check with… and led me to another person, But they couldn’t answer me either. One last person in the store who might be able to help, but he was busy with another person.

I said I would wait. And I did. They person who might be able to help me was engaged in problem solving with another person and it was taking a while. But I was reminded in a timely fashion that the gentleman would be with me as soon as he was finished with the other customer. It was a while, but I waited. At first a little annoyed at how long it was taking, didn’t they know I was waiting? But then I was encouraged; this man was making sure he did everything to help the other customer; when it was my turn I was confident he would give me sufficient time for help I needed. And he did.

Later that day I walked into another store and was greeted with, “Hi, can I help you find something today?” My reply, “No, my wife is in the craft store next door and I’m just browsing.” The response was, “Oh, that’s great, just let me know if you need anything and I’ll be happy to help. We’ve opened this store about a year ago and I’m still trying to get to know people. Are you from around here?”

From that point a most pleasant conversation opened up and we talked the time away until I felt I needed to check on Shirley. It was a pleasant experience and I look forward to visiting that store again when I am in that town. In fact, if I need something that they handle I may very likely wait to buy it until we visit Shirley’s aunt again.

An interesting experience. Leadership is customer service. In both cases I was treated as an important customer even though I wasn’t there to purchase. I never felt pressured and I never felt like they were patronizing me with the intent that if they helped me now I would buy later. I never felt that way, but afterwards, in retrospect, I feel that way.

Great leaders know, but are often unaware of the consequences of their actions. But their actions brings great awareness of the strength of their leadership.

Copyright 2015 LeadersBridge