Part of the discussion centered on listening skills. We discussed how to improve listening skills and how to train others on making such improvements. During the conversation it was mentioned how important it is to listen so that clarifications can be made and a proper response given.
We talked about how this was especially true for leaders. An excellent point was made concerning leadership and listening skills.
An important communication skill for leaders is to be able to listen effectively so as to know when not to make any response.
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