An interesting comparison of situations. I tried to make two appointments this week and the results were very different. One was a business contact I wanted to meet with. I feel I have some very good ideas for them and could be a major benefit to their organization. The other was my oldest grand-daughter.
The first; every time we set an appointment, it would have to be changed. Something would come up and we would have to reschedule. The dealings made me feel like I was an imposition and not very important. Perhaps you can identify with the feeling when someone says, “I know we have this scheduled but something important has come up I have to deal with. Can we reschedule?”
On Saturday I was out running errands which had gone very quickly. I had some free time and called to see if my ten-year-old grandchild had some free time to grab some lunch and see what else we could do. She was excited at this last minute date and we spent the afternoon together. We had lunch out and went back to my house and played games; Rummikub, Sorry, and, when other family members arrived, Uno.
It was a pleasant, unplanned afternoon. I wanted to make her feel loved and valuable. I wanted her to feel treasured. But that’s exactly what she did for me.
Leadership often times becomes self-important. We’re busy and don’t have time for extraneous matters. We have to make decision and prioritize. We do it with little thought other than what is expedient for our cause. And doing so we often err for not taking time and consideration for the intangibles that bring the more lasting results. We take for granted we have made the best decision, simply because we made it; and we make right decisions.
The best decisions are made with an illumination of consideration beyond the office doors. We need to think through the tangents. We need to see what is important, not just urgent. We need to take time to consider.
I’m sure I learned more, and profited more from the time spent at a last minute appointment with my grand-daughter than with someone who seemingly sees our appointment as an inconvenience. My client’s lost something that could have been very profitable for them, but they’ll never know. My grand-daughter got cookies. I learned an important lesson.
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